{"id":9078,"date":"2023-04-02T08:30:42","date_gmt":"2023-04-02T08:30:42","guid":{"rendered":"https:\/\/www.rankaza.com\/blog\/whats-new-at-teamsupport-q1-2023-item-releases-and-updates\/"},"modified":"2023-04-02T08:30:42","modified_gmt":"2023-04-02T08:30:42","slug":"whats-new-at-teamsupport-q1-2023-item-releases-and-updates","status":"publish","type":"post","link":"https:\/\/www.rankaza.com\/blog\/whats-new-at-teamsupport-q1-2023-item-releases-and-updates\/","title":{"rendered":"What\u2019s New At TeamSupport? Q1 2023 Item Releases And Updates"},"content":{"rendered":"<p> [ad_1]<br \/>\n<\/p>\n<div id=\"hs_cos_wrapper_post_body\">\n<p><img decoding=\"async\" src=\"https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=527&amp;height=324&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif\" alt=\"giphy-Mar-30-2023-05-41-04-4180-PM\" width=\"527\" height=\"324\" loading=\"lazy\" style=\"height: auto; max-width: 100%; width: 527px; margin-left: auto; margin-right: auto; display: block;\" srcset=\"https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=264&amp;height=162&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 264w, https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=527&amp;height=324&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 527w, https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=791&amp;height=486&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 791w, https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=1054&amp;height=648&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 1054w, https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=1318&amp;height=810&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 1318w, https:\/\/www.teamsupport.com\/hs-fs\/hubfs\/Imported%20sitepage%20images\/giphy-Mar-30-2023-05-41-04-4180-PM.gif?width=1581&amp;height=972&amp;name=giphy-Mar-30-2023-05-41-04-4180-PM.gif 1581w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\"\/><\/p>\n<p>TeamSupport is all about purchaser-centricity it is developed in our DNA. So, we routinely update and greatly enhance our products and solutions to guarantee we\u2019re offering you, our purchaser, with application that can grow with you and assist your consumer service attempts. Specific underneath are the features we have released in the to start with quarter of 2023:\u00a0<\/p>\n<p><!--more--><\/p>\n<p style=\"font-weight: bold; font-size: 20px;\"><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.teamsupport.com\/teamsupport\">Help<\/a><\/p>\n<p style=\"font-weight: normal; font-size: 16px;\"><em>OUR Purchaser Aid TICKETING Method<\/em><\/p>\n<p style=\"font-weight: normal; font-size: 16px;\">\u00a0<\/p>\n<ul>\n<li><strong>New Ticket Template<\/strong><br \/>Customers can now improve their consumer support staff efficiency by producing ticket templates based mostly on their item forms.\u00a0<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/QiukMO9I6himFUxaUSVnT-2D7pHrxEK6z3czvR1INDtLjwW60NneBm-8MavcOmgZ7qcI3mfXtnkhR6xd_O53D-tlVcjPIaMAXHVWYLzyIeORCfngYuibrsx-NVGiuJn6NOulfcYhu9nI0xDupGqRfqY\" width=\"505\" height=\"260\" loading=\"lazy\" alt=\"Ticket Template\" style=\"width: 505px; height: auto; max-width: 100%;\"\/><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><strong>New Homes Order<\/strong><br \/>Empower help agents to operate more effectively by grouping tickets of the very same type together in get of value set by you. End users can now develop distinct web page views centered on ticket forms.\u00a0<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/tDMIRHZU2vVDG9-4olveb4qJwA4U-px65-k2G8QRpMLi9MXintvBoPtwaNjAh2kDtCxgMLZy6Bn2Baq-1FzmUnUTe25AKMdArmeeYHt4LZkywex0wOxEl-FAR9miSJno54vvB6jwqej1iQcvbAGh2CM\" width=\"505\" height=\"280\" loading=\"lazy\" style=\"width: 505px; height: auto; max-width: 100%; float: left;\" alt=\"Ticket Properties Order Example\"\/><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><span style=\"font-weight: normal;\"><span style=\"font-size: 11px; color: #000000;\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/Zdw9_2y1iZ0lDMSkge8zAzgF2hEj43s741ZswZO33krFmxAPCLJwsLj7ViyGz1xWtFGNcDvzXFrZoJUxufG_LuTHFcAEjUgf1jwuHCN-z_KngcX162hqhWn-1FV7ZFOhpdDPreOUrFLD87u_3K6p66w\" width=\"505\" height=\"294\" loading=\"lazy\" style=\"width: 505px; height: auto; max-width: 100%; float: left;\" alt=\"Multiple products on a ticket example\"\/><\/span><\/span><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: bold; font-size: 20px;\"><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.teamsupport.com\/live-chat-solutions\">MESSAGING &#038; Live CHAT<\/a><\/p>\n<p style=\"font-weight: normal;\"><em>OUR Dwell CHAT Software<\/em><\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<ul>\n<li style=\"font-weight: normal;\"><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/help.snapengage.com\/how-to-enable-and-use-screen-sharing\/\" style=\"font-weight: bold;\">Display screen Sharing<\/a><br \/>For more quickly time-to-resolution, prospects can now employ display sharing abilities to keep away from back again and forth queries concerning the agent and person. With the ability for agents and users alike to share their monitor straight in live chat conversations, a smoother consumer working experience is inescapable.\u00a0<\/li>\n<\/ul>\n<p><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/help.snapengage.com\/how-to-enable-and-use-screen-sharing\/\"><span style=\"font-size: 11px; color: #000000;\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/GQob6dzHbT129F7tbBiZOEMTNp5mxPJmtK4GiYdoW-hBnIes-_R-ZHcFVB4F_rB1YWNkfEHQNHcIfk1i-BlVyBQMy0RE1A2fvbuLrmiVORwBB2DnlyG7BncChfxX8sOPL4JgVFdkzeDexPFJw0IzWw\" width=\"505\" height=\"249\" loading=\"lazy\" style=\"width: 505px; height: auto; max-width: 100%;\" alt=\"Screen sharing in chat\"\/><\/span><\/a><\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<ul>\n<li style=\"font-weight: bold;\">New Messaging Channels<br \/><span style=\"font-weight: normal;\">Empowering companies to raise their viewers arrive at, we have added two more messaging channels to our purchaser chat program: <\/span><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.prnewswire.com\/news-releases\/engaging-with-your-customers-wherever-they-may-be-teamsupport-launches-new-messaging-channels-301765082.html?tc=eml_cleartime\" style=\"font-weight: normal;\">WhatsApp and Google Organization Messages<\/a><span style=\"font-weight: normal;\">.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">With <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/help.snapengage.com\/how-to-add-whatsapp-as-a-new-channel\/\">WhatsApp<\/a>, you can access a world audience as a result of the ease and comfort of their text-like interface. WhatsApp is the worlds most well known, trusted, and safe messaging app.\u00a0<\/p>\n<p style=\"font-weight: normal;\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/kS64By3KxsG5cWpJMuVeK_LZ8OhjOEAXIEXSTq0Y61nzg9jhPSH_xYofXw8kDFxxgsoh2N79te_dH4VhbR00Ruf2wQF4WDQ-7tLdKn6-9voqDFBlIKdQhzABqWHcTE3Lq4DEqh2td8nzK02Kbe-qp6Y\" width=\"223\" height=\"344\" loading=\"lazy\" style=\"float: left; width: 223px; height: auto; max-width: 100%;\" alt=\"WhatsApp interface\"\/><\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">By linking your Google Organization Profile, you can make use of our new integration with <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/help.snapengage.com\/how-to-add-google-business-messages-as-a-new-channel\/\">Google Enterprise Messages<\/a> to have interaction with buyers directly from their Google Maps or Lookup query.\u00a0<\/p>\n<p style=\"font-weight: normal;\"><span style=\"font-size: 11px; color: #000000;\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/hKBHZEeUkNWUj2_WmRxEJ-oTZraUYJmz64l-HOM9rwSpbQ39FRH5SqeqUwyoIt-TQyl9ikK0UBOQUlhdiOPSKH5wdctuvdsqw1KyU2RN8NqO98rhndPB-c6SEKD2Vr3HWTdY-TgnhZAfhHVl2khgHNk\" width=\"236\" height=\"358\" loading=\"lazy\" style=\"width: 236px; height: auto; max-width: 100%; float: left;\" alt=\"Google Business Profile - Chat Button\"\/><\/span><\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<p style=\"font-weight: normal;\">\u00a0<\/p>\n<\/div>\n<p><script>(purpose(d, s, id) \n  var js, fjs = d.getElementsByTagName(s)[0]\n  if (d.getElementById(id)) return\n  js = d.createElement(s) js.id = id\n  js.src = \"\/\/link.fb.internet\/en_US\/all.js#xfbml=1&status=\"\n  fjs.parentNode.insertBefore(js, fjs)\n(document, 'script', 'facebook-jssdk'))<\/script><br \/>\n<br \/>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/www.teamsupport.com\/blog\/whats-new-at-teamsupport-q1-2023-product-releases-and-updates\">Source connection <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] TeamSupport is all about purchaser-centricity it is developed in our DNA. So, we routinely update and greatly enhance our products and solutions to guarantee we\u2019re offering you, our purchaser, with application that can grow with you and assist your consumer service attempts. Specific underneath are the features we have released in the to start [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[736,741,740,742,739],"class_list":["post-9078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-item","tag-releases","tag-teamsupport","tag-updates","tag-whats"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What\u2019s New At TeamSupport? 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