Fluent Assist 1.6.eight: Freshdesk Migration, New Notifications & A lot more Bug Fixes!
Fluent Assistance 1.6.eight delivers quite a few interesting additions and bug fixes. Customers can now migrate from Freshdesk and reward from enhanced notifications and less bugs.
Freshdesk Migration
Fluent Assist delivers shoppers the skill to migrate from Freshdesk. This feature enables for a streamlined course of action of transitioning from one particular buyer service platform to the other. Immediately after migration, all of the ticket facts from your Freshdesk account will be imported into Fluent Guidance.
Enhanced Notifications
Fluent Guidance one.six.8 contains enhanced notifications for customers. Buyers can now customise notifications based on their preferences and have more control in excess of the alerts they get.
Bug Fixes
Fluent Help 1.six.8 also consists of several bug fixes, together with improved stability and performance. These updates be certain that consumers can have the most reliable and seamless expertise with the system.
Other Enhancements
Other updates with Fluent Help one.six.eight include things like:
- Current UI/UX – The update functions many enhancements to the user interface and working experience.
- Hourly Tickets Chart – This chart gives much more insights into ticket distribution and lets buyers know how numerous tickets are being responded to in a particular timeframe.
- API Advancement – This attribute permits shoppers to utilize APIs to customise their expertise with the system.
With Fluent Guidance one.6.8, consumers have obtain to several new options and bug fixes. From Freshdesk migration to enhanced notifications and a lot more, clients can enjoy a additional responsible and successful support experience.