7 Ultimate WordPress Helpdesk Plugins For Customer Support
Data says that 83% of customers become loyal after they get a response and their issue is resolved.…
customer
The ultimate guide to measuring customer satisfaction [infographic]
Measuring customer satisfaction is not a nice-to-have, it is a must for your business to beat the competition.…
The Art of Maintaining Customer Loyalty
Any business owner knows the importance of building customer loyalty. It’s pretty simple. Customers who come back are…
Customer sentiment analysis — What is it and why does it matter?
Is customer sentiment analysis at the top of your customer experience plan? Time it was! A better look…
Explore Digital Customer Journey Mapping: Awareness to Advocacy
All say that digital customer journey mapping is essential. But why? Before we get into the mapping, let’s…
Empowering Customer Services Amid Turbulent Times
Chatbots are quickly starting to be aspect of the electronic main of tech tools that corporations make use…
Customer Relationships, A Mantra To Grow Sustainable Customer Base
Businesses can grow their revenue by 4% to 8% if they can provide better customer service. Better customer…
Fundamentals of Customer Sentiment: Must Follow Business Strategy in 2023
Do you know that “70% of customers get frustrated when they do not get an individual experience”? To…
5 Best Customer Service Books Employees Must Read in 2023
Customer service in a business is like watering a plant – without putting effort into it, you can’t…
These 15 Customer Experience Experts are Changing the Way We Do Business in 2023 –
Can you remember the last experience you had as a customer? What makes you remember that particular experience?…