The ‘Global Content Services Platform Market Price, Share, Size, Trends, Growth, Report and Forecast 2023-2028’ by Expert Market Research gives an extensive outlook of the global content services platform market, assessing the market on the basis of its segments like component, deployment type, organisation size, end-use, and major regions.

The report studies the latest updates in the market, along with their impact across the market. It also analyses the market demand, together with its price and demand indicators. The report also tracks the market on the bases of SWOT and Porter’s Five Forces Models.

The key highlights of the report include:

Market Overview (2018-2028)

  • Historical Market Size (2022): USD 51.73 billion
  • Forecast CAGR (2023-2028): 40%
  • Forecast Market Size (2028): USD 112.73 billion

Increasing internet penetration and growing demand for content across industries are the key factors driving the growth of the content services platform market. Content serves various purposes for any end user, both within the organisation and externally, and as generation of content increases exponentially, there is greater need for adequate management. With content services platforms, end users can generate, revise, and manage content with ease, helping make informed decisions and convey messages to the public and other shareholders effectively.

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Content service platforms (CSP) are considered a successor of enterprise content management (ECM) systems, and are increasingly being adopted by small and medium enterprises, bolstering the content services platform market. The scalable and cost-effective nature of content services platforms, and availability in various price points are increasing their adoption by small and medium enterprises. As competition continues to rise across industries, more companies are investing in content services platforms to gain an edge and optimise content-based workflows.

Although content service platform solutions account for a significant share of the content services platform market, the demand for services are projected to rise in the coming years. Content service platform solutions are more cost-effective for end users and are ideal for long term usage. Meanwhile, while services tend to cost more, they are more customisable and suited for larger users.

Content Services Platform Industry Definition And Major Segments

Content services platforms are specialised platforms where users can create, revise, share, and collaborate different types of content, facilitating seamless sharing across end users for optimised content creation. These platforms aid in content management and utilisation, particularly across large organisations, and support information governance, enabling end users to maximise their content capabilities.

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Based on component, the market is divided into:

  • Solutions/Software
  • Services

On the basis of deployment type, the market is bifurcated into:

  • On-Premises
  • Cloud

By organisation size, the market is segmented into:

  • Small and Medium-Sized Enterprises
  • Large Enterprises

Based on end-use, the market is classified into:

  • BFSI
  • Government and Public Sector
  • Healthcare and Life Sciences
  • IT and Telecom
  • Transportation and Logistics
  • Others

By region, the market is categorised into:

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

Content Services Platform Market Trends

Among the key trends impacting the content services platform market is the increasing popularity of remote working across industries. In remote working situations, content service platforms offer an efficient means for preparing and accessing content in a collaborative manner, regardless of the location of users. Accordingly, there is an increased demand for cloud deployment of content service platforms. While on-premise occupies a sizable share of the market, due to the enhanced safety it provides, cloud deployment offers greater flexibility in access.

IT and telecom are a leading end-use of content services platforms, driven by the increasing generation of high volumes of content, and rising competition among companies. Early adoption of new trends and expansion of various companies in the IT and telecom sector are likely to boost their adoption of content services platforms.

Regionally, North America holds a significant share of the content services platform market, driven by the presence of key market players such as Microsoft and IBM, and increasing awareness of the advantages of content services platforms. The demand for content is on the rise in end-uses such as government and public sector, IT and telecom, and BFSI in North America, leading to a higher demand for content services platforms.

Key Market Players

The major players in the global content services platform market report are Adobe, Inc, IBM Corporation, Microsoft Corporation, OpenText Corporation, Box, Inc, Oracle Corporation, Hyland Software, Inc, Compulink Management Center, Inc. (Laserfiche), M-Files Oy, Newgen Software Technologies Limited, DocuWare GmbH, and SER Group, among others. The report covers the market shares, capacities, plant turnarounds, expansions, investments and mergers and acquisitions, among other latest developments of these market players.

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