Let’s Resolve the QuickBooks Multi-User Mode Not Working Error

QuickBooks’ multi-user environment is utilized to access the company file from multiple workstations that are on the same network. Although multi-user hosting mode is easy to access, sometimes errors can pop up and make you search ‘QuickBooks multi-user mode not working.’ You might not be able to switch your QuickBooks Desktop to multi-user mode because of several reasons, some of which are obstructions from Windows Firewall, improper multi-user mode settings, and issues in QuickBooks Database Server Manager. To know more about such reasons and solutions to tackle them, follow this troubleshooting guide until the end.

If you are not able to enable multi-user mode in QuickBooks Desktop or your company file is not accessible in it, you can contact us at +18557380359 and get in touch with our support team for help

Common Causes and Factors of QuickBooks Desktop Multi-User Errors

You may be experiencing issues switching QuickBooks to multi-user mode as a result of the issues mentioned in the list below.

1. Critical services, such as the QB database server manager, are not functioning properly, or they may be damaged, corrupted, or inactive on the system.
2. The server PC’s hosting settings are incorrect, or QB is not installed correctly on the host system.
3. Windows file permissions are incorrectly configured, and the Windows firewall is configured in such a way that it is restricting QuickBooks from running in multi-user mode.
4. The DNS settings are incorrectly configured, due to which the workstation computer is unable to connect to the server in the network.

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Solutions to Implement When QuickBooks Can’t Run in Multi-User Mode

You can simply resolve the QuickBooks won’t run in multi-user mode issue by following the troubleshooting methods given below: 

Solution 1: Access the Network Sharing Center and Ping the Server PC from the Workstations

Pinging the server from the workstations will resolve the QuickBooks multi-user not working issue.

1. From the Windows Start menu, search for and navigate to the Network and Sharing Center, then click the Change Advanced Sharing Settings by enabling Network Discovery.
2. Select File and Printer Sharing and take note of your server’s name, then run the CMD command and type ipconfig/all into the window.
3. Now, go to the workstation and type ping [server name] to ping the server and see if the data packets are successfully transferred and not lost in the process.

Step 2 – Scan The Company File Using Database Server Manager to Resolve Network Issues

You can resolve issues with the company file in the network by scanning it using QuickBooks Database Server Manager.

1. Open the QB tool hub and click the QuickBooks Database Server Manager option from the Network Issues section.
2. Now to scan the QBW files, click the Start Scan button.
3. Allow the service to run, and then hit Close and rerun QuickBooks to see if the QB multi-hosting error has been resolved. 

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Conclusion

If your QuickBooks multi-user mode not working, you can implement the solutions above in this article to get it back working normally. If these methods prove ineffective and you are still not able to use multi-user mode in QuickBooks, you can contact our support team by dialling +18557380359