## Making user onboarding a breeze on Yellow.ai’s self-serve platform
What is Yellow.ai?
Yellow.ai is a self-serve platform for companies looking to quickly get up-and-running and optimize their customer experience. It provides an end-to-end solution by integrating both marketing and analytics products within one comprehensive experience.
Why is user onboarding important?
User onboarding is essential to ensure users have a positive introduction to your product or service. It helps users understand how to get the most value out of the product before they become customers.
With no onboarding process, users can become easily frustrated and not return to your product or service.
How does Yellow.ai make user onboarding a breeze?
Yellow.ai makes it easy for customers to onboard and get started with self-serve analytics. Here are some of the features that make the process a breeze:
1. Customizable onboarding flow
Yellow.ai provides a customizable onboarding flow to make sure all users get the most out of the product. The flow is tailored to the needs of each customer and can be easily customized.
2. Automated emails and notifications
Yellow.ai sends automated emails and notifications to guide users through the onboarding process. This ensures users get the help they need to get up-and-running quickly.
3. Onboarding wizards
Yellow.ai’s onboarding wizards are designed to provide users with an easy-to-follow process. The wizards make it easy for users to understand how to use the product without having to read any manual.
4. In-app tutorials
Yellow.ai offers in-app tutorials to guide users through the product. These tutorials help users understand how to use the product and what features are available to them.
5. 24/7 customer support
Yellow.ai provides 24/7 customer support in case users need any help during the onboarding process. This ensures users get the help they need quickly, so they can get the most value out of the product.
At Yellow.ai, we understand how important it is for customers to have a seamless onboarding experience. That’s why we’ve made onboarding a breeze with our self-serve platform. With our customizable onboarding flow, automated emails and notifications, onboarding wizards, in-app tutorials, and 24/7 customer support, users can quickly get up-and-running and get the most value out of our product.