New LiveHelpNow Features 2023: The Year Ahead
2020 was an unprecedented year that changed the landscape of how businesses interact and provide support to customers. LiveHelpNow is an innovative platform that is always looking for ways to make customer service operations more efficient, organized, and effective. As we enter 2023, LiveHelpNow has some new features that businesses should be aware of in order to take the most advantage of the platform.
Enhanced Automation
LiveHelpNow is always looking for ways to make customer service tech more efficient and automated. 2023 is no exception. With our “smart” technology, LiveHelpNow will implement even more robust automation protocols. This will help to reduce the labor costs associated with customer service and improve the speed and accuracy of responses.
Improved Artificial Intelligence (AI)
LiveHelpNow is also focusing on improving our AI capabilities. This will help us to better understand customers and their requests. The AI will be able to swiftly answer the most common questions, allowing customer service agents to spend more time dealing with challenging inquiries.
User-friendly Interface
LiveHelpNow will also continue to focus on making the interface more user-friendly and intuitive. This will allow customer service teams to quickly and easily access the necessary information and tools to provide the highest-quality customer service.
Mobile Friendly Support
With businesses now more mobile than ever before, LiveHelpNow’s platform is ensuring that customer service teams can respond to inquiries from any device. This will give businesses a competitive edge when it comes to responding to customer inquiries.
Overall Enhancements
Finally, LiveHelpNow will continue to focus on overall improvements and enhancements. This includes AI-driven analytics to better measure customer quotes and support, as well as API integrations for an even more comprehensive customer experience offering.
Now that you have a better understanding of the new features LiveHelpNow will be offering in 2023, it’s time to get ready and take advantage of them!
Key Takeaways:
- LiveHelpNow will be implementing enhanced automation protocols in 2023
- They will be improving Artificial Intelligence capabilities to better understand customers
- And making the platform even more user-friendly, mobile friendly, and overall enhanced.