Marketing SMS differs from personal SMS in both content and technological aspects. Marketing texts are delivered using shortcodes, as opposed to ordinary texts sent from traditional mobile phone numbers. These five- to six-digit phone numbers are used by companies and organizations to deliver mass SMS messages. The “short” nature of shortcodes makes them simpler for users to remember.
Campaign or transactional messages are the two main forms of SMS marketing messages in terms of content. While transactional messages are particular to an action or behavior, such as order confirmations, abandoned cart notifications, or appointment reminders, campaign messages express promotions like specials or freebies.
The number of campaign or transactional marketing messages a business can send subscribers is unrestricted. The team can be as inventive and employ the most cutting-edge marketing tactics imaginable, but it’s typically advisable to stick with the standards, like:
Virtual discounts
The first coupons in history were given out by Coca-Cola in 1887, offering consumers a free glass of soda and a discount if they purchased many bottles. Almost a century later, the tactic is still in use. By providing consumers with incentives for their purchases, coupons continue to increase business sales. Virtual coupons are one of the most contemporary iterations of the method.
Nowadays, these techniques are more effective, particularly with SMS marketing software that enables text automation and seamless interfaces. These digital coupons may also provide other customer benefits, such price reductions and savings via QR codes.
In addition to being more effective than ordinary coupons, SMS coupons also guarantee single-use and are more cost-efficient. SMS marketing initiatives may be more thoroughly and properly recorded using sophisticated auditing procedures. Best of all, compared to paper coupons, SMS coupons have longer validity.
The scarcity concept is used by marketers to design promotions that enhance demand and sales. Therefore, even when they initially lose money, firms occasionally invest their funds. This method’s instant influence on sales is still another plus.
Strategic promotions, as opposed to other forms of marketing, can prompt sales right away. SMS promotions are especially helpful since they are affordable, simple to execute, and track. The method is made much more successful by technology, which relies on speedy communication.
Bulk SMS
There are several benefits to bulk text message sending, which is another type of SMS marketing. Imagine that your company is planning to introduce a new product at a specific time and day. There will be several events planned for this occasion, including already signed-up-for tournaments.
Mass messaging will enable you to reach people and announce the delay utilizing the most effective SMS gateway if you unexpectedly need to postpone the product launch due to circumstances beyond your control.
You may quickly adjust the event’s time, date, and location by sending out a bulk message. Mass text messaging is the quickest way to inform them of any changes, which must happen as quickly as feasible. Customers’ concerns here go beyond speed. It’s about a company that values them highly enough to swiftly inform them of what they need to know.
SMS promotions
Another entertaining strategy for fostering client ties is through SMS competitions. Traditional crowd-pullers, contests capitalize on the anticipation of a potential reward. Today, SMS contests are among the simplest for marketers to run.
It’s a simple procedure where you SMS someone about the contest, the rules, and the deadline. The algorithm chooses the winners and sends them an SMS to let them know. Prizes that can be awarded to winners include cash, gift cards, complementary goods or services, and more. SMS competitions are among the easiest and most entertaining marketing strategies to use.
Loyalty initiatives
Loyalty programs encourage consumers to support a brand and to continue picking it over rivals. Depending on the campaign, the mechanisms of loyalty programs might change.
According to how many times a client has made a purchase over the course of a specific period, a firm can, for instance, assign each of them a level. A series of rewards is associated with each level. Customers advance in level and receive additional benefits as they make more purchases.
Customers are encouraged to suggest a company or item on their social media profiles or in person via another loyalty-based SMS marketing scheme. Every time someone brings in a new client, they are rewarded with free merchandise or special deals.
Building lasting ties with clients is made much easier by loyalty programs. People often show their devotion in return when they feel appreciated. Because of this, many companies are prepared to spend money on loyalty programs.
Loyalty programs are highly effective in building long-term relationships with customers. When people feel valued, they usually reciprocate by giving their loyalty. For this reason, many businesses are willing to invest in loyalty programs because they know the payback is enormous.