These 15 Customer Experience Experts are Changing the Way We Do Business in 2023 –


Can you remember the last experience you had as a customer? What makes you remember that particular experience? Is it the steps of purchase, the way of marketing, or the support?

No matter the reason, there is a good chance some customer experience expert designed that experience for you. And here, we are going to talk about them.

But before we go to the list. We’ll go through some basics first. Let’s try to understand what is customer experience or CX.


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