Fluent Support’s 2022: A Year of Growth and Development
Fluent Support services have been leading online customer service solutions since its founding in 2019, and the company is poised for even greater success in the coming year. 2022 promises to be a year of growth and development as Fluent Support puts itself in the forefront of customer service technology.
Fluent Support is introducing a variety of new technologies in 2022 to maximize customer satisfaction. A highlight of these new technologies includes:
- AI-powered chatbots and other automated services, allowing customers to quickly receive answers to their queries.
- Advanced voice recognition software, dramatically reducing wait times and allowing for more efficient customer service.
- Easy-to-use consumer-facing apps and dashboards, helping customers track their orders and support tickets.
Fluent Support has never been more accessible to customers from around the world. The company is expanding into markets in Europe, Asia, South America and Africa, making client’s customer service needs easier to meet than ever before.
Fluent Support understands that security is of the utmost importance, especially when it comes to customer service. In 2022 the company is introducing tighter security protocols for data storage and access, and has committed to full compliance with the latest EU and US standards for data privacy.
Investments in Personnel
To ensure that each customer has the best experience possible, Fluent Support is also investing in its personnel. In 2022 the company is recruiting experienced customer service agents who have expertise in various areas and can facilitate faster resolutions and better customer service.
As Fluent Support enters its third year of operations, the company is making clear that it’s committed to providing the best customer service possible. With new technologies, expanded reach, enhanced security and investments in personnel, Fluent Support is confident that 2022 will be a year of unprecedented growth and development.