How can we help?
Step-by-step guides for visitors, buyers, and publishers. Pick the section that matches your role.
For visitors
Q: What is Rankaza?
Rankaza is a link-building marketplace connecting buyers (advertisers) with publishers (website owners) for guest posts and link insertions.
Steps: Visit the home page to see featured publishers, pricing, and how it works. Browse the publisher marketplace freely without an account.
Q: How do I create an account?
Click "Start ordering" in the header, then choose sign up with email or Google.
Steps: 1) Go to /login/. 2) Click "Sign up". 3) Enter email and password (or use Google). 4) Verify your email. 5) Choose your role: buyer, publisher, or both. 6) Complete onboarding.
Q: Is browsing free?
Yes. Browsing publishers, metrics, and pricing is free. You only pay when placing an order.
Steps: Go to /publishers/ and use filters (niche, DA/DR, traffic, country, price) to find sites. No login required.
Q: Where can I read the blog?
Visit /insights/ or /blog/ for SEO articles, case studies, and industry news.
For buyers (advertisers)
Q: How do I place an order?
Browse publishers, add sites to your cart, provide target URL, anchor text, and instructions, then checkout.
Steps: 1) Go to /publishers/. 2) Filter by niche/metrics. 3) Click "Add to cart" on a site. 4) Open cart. 5) Enter target URL, anchor text, content brief. 6) Choose add-ons (content writing, rush). 7) Apply coupon if any. 8) Checkout and pay from wallet/card.
Q: How does escrow work?
Funds are held in escrow until the link goes live and you approve. If the link drops within 12 months, we replace it free.
Steps: 1) Pay at checkout (funds held). 2) Publisher accepts and writes/publishes. 3) You review the draft. 4) Approve or request revision. 5) After approval, funds release to publisher. 6) Link monitored for 12 months.
Q: Can I request revisions?
Yes. Publishers provide drafts for review; you can request revisions before final approval (typically 2 free revisions).
Steps: 1) Open order in /portal/. 2) View publisher draft. 3) Click "Request revision" and add comments. 4) Publisher resubmits. 5) Approve when satisfied.
Q: How do I track my placements?
Use the Campaigns dashboard to view order status, live URLs, and guarantee period monitoring.
Steps: 1) Go to /campaigns/. 2) View all orders grouped by project/client. 3) Click an order for timeline, live URL, status. 4) Export links as CSV.
Q: How do I add funds to my wallet?
Go to your wallet in the portal and add funds via card, PayPal, or bank transfer.
Steps: 1) Open /portal/. 2) Click "Wallet". 3) Enter amount. 4) Choose payment method. 5) Complete payment. 6) Balance updates instantly.
Q: How do I submit a support ticket?
Use the support form to submit tickets for billing, orders, or technical issues.
Steps: 1) Go to /support/. 2) Fill subject, category, priority, message. 3) Submit. 4) We respond within 24 hours.
Q: How do I open a dispute?
If a publisher fails to deliver or the link drops, open a dispute from the order page.
Steps: 1) Open order in /portal/. 2) Click "Open dispute". 3) Provide evidence (screenshots, URLs). 4) Admin reviews and resolves (refund or replacement).
For sellers (publishers)
Q: How do I list my site?
Register, add your website, verify ownership, set pricing and guidelines, and wait for admin approval.
Steps: 1) Sign up as publisher. 2) Go to /earn/ or portal "Add website". 3) Enter domain, category, language, country. 4) Verify ownership (DNS TXT, meta tag, or file). 5) Set pricing (publisher-written vs buyer-written, link insertion). 6) Set guidelines (word count, links, prohibited niches, TAT). 7) Submit for approval. 8) Once approved, site goes live in marketplace.
Q: How do I get paid?
Earnings are released from escrow after the buyer approves. Payouts are available via PayPal, bank, or crypto (min threshold applies).
Steps: 1) Complete order (publish link). 2) Buyer approves. 3) Funds release to your wallet. 4) Go to "Payouts". 5) Request payout (min threshold). 6) Receive funds via chosen method.
Q: What are the commission fees?
A small platform commission is deducted from each completed order. See pricing page for details.
Steps: Check /pricing/ for current commission rates. Net earnings shown in your dashboard after deduction.
Q: How do I handle revisions?
Buyers may request revisions before approval. Provide updated content within the agreed turnaround time.
Steps: 1) Open order in portal. 2) View buyer comments. 3) Update draft. 4) Resubmit. 5) Buyer approves or requests more revisions.
Q: How do I set vacation mode?
Pause new orders temporarily from your settings.
Steps: 1) Go to /settings/. 2) Toggle "Vacation mode". 3) Your site stays listed but won't accept new orders until you turn it off.
Q: What happens if a link drops?
Publishers must keep links live for the guarantee period (12 months). If a link drops, you must replace it or face penalties.
Steps: 1) Link monitor detects drop. 2) You receive notification. 3) Restore the link or provide replacement URL. 4) If unresolved, admin may refund the buyer from your escrow.