Customer support metrics well worth your notice
It is no extended a mystery that shopper assistance performs 1 of the foremost roles for any company…
[PODCAST] Delivering Quality Service through Mobile Applications
Delivering Quality Service through Mobile Applications With the ever-increasing use of mobile phones today, businesses that provide services…
Five Reasons A Low Priced PC Support Will Not Deliver
Five Reasons A Low Priced PC Support Will Not Deliver Reasons to Avoid Low Priced PC Support When…
How to improve customer experience
Improving Customer Experience Customer experience is a vital element for any business in this competitive market, so here…
How to set up a QA Scorecard?
Setting up a QA Scorecard Quality Assurance (QA) scorecards are documents that are used to track, monitor and…
Navigating the Holiday Business Social Media
Navigating the Holiday Business Social Media As the business world continues to draw on the power of social…
What does the BT Switch Off mean for your Business?
Understanding the BT Switch Off for Your Business The ‘BT Switch Off’ denotes the movement away from old-style…
Tip of the Week: Improve Your Privacy When Using LinkedIn
Tip of the Week: Improve Your Privacy When Using LinkedIn Many professionals use LinkedIn to network and advance…
How to Report Cyber Scams to the FBI’s Internet Crime Complaint Center (IC3)
What is the Internet Crime Complaint Center (IC3)? The Internet Crime Complaint Center (IC3) is a partnership between…
Which Search Engine Works Best? Part 1
Which Search Engine Works Best? Part 1 When trying to research something online, it is important to know…