Exploring the Principles of Zero Trust and SASE
Exploring the Principles of Zero Trust and SASE The importance of cybersecurity for organizations is undeniable, as there…
Top 10 Tips to improve Customer Service
Top 10 Tips to Improve Customer Service Customer service is vital to the success of any business. Here…
Device Management
Device Management Device Management is an efficient and reliable process for managing digital devices, whether it’s a laptop,…
Avoid Phishing Attacks by Checking Out These Link-Checking Tools
Avoid Phishing Attacks by Checking Out These Link-Checking Tools Phishing attacks have become increasingly common as Internet use…
New Pay Versus Performance rules to prepare for in the 2023 proxy season
Changes to Pay Versus Performance Rules for 2023 Proxy Season The 2023 proxy season is anticipated to bring…
Introducing Zoom Phone Integration with Zoho CRM
Zoom Phone and Zoho CRM Integration Modern telecommunications technology has enabled businesses to increase customer satisfaction and engagement…
Conversational AI vs Chatbots: What’s the Difference?
Conversational AI vs Chatbots: What’s the Difference? We often see Conversational AI and Chatbots talked about in the…
Agent experience sub-par? We know 5 ways to improve it
Agent Experience Sub-Par? We know 5 ways to Improve It When customers are unhappy with their agent experience,…
Outsourcing For Economies: Advantages & Disadvantages
Outsourcing For Economies: Advantages & Disadvantages The outsourcing of services and goods has been a major cost-saving measure…
Self-Service Checklist – What You Need
Self-Service Checklist – What You Need Self-service has become more and more popular these days, allowing us to…